Your information, protected like it is our own
How we protect your data
Encrypted upload
Documents come in through a secure, encrypted link, protected in transit and at rest. Never casual text or email.
Limited access
Only the people who need your information to prepare your return can see it. Nothing is sold or shared for marketing.
Written security plan
We follow a Written Information Security Plan aligned to the FTC Safeguards Rule and IRS guidance for tax professionals (Pub 4557 and 5708).
A named, accountable preparer
An IRS-registered preparer handles your file personally and signs the return. You always know who did your taxes.
IRS-authorized e-file
We are an authorized IRS e-file provider, filing returns through approved, secure channels.
Real people to reach
Questions about a message or a document? Call or text our office and talk to a person.
How to spot a tax scam, and stay safe
Tax season brings fraud. Here is how we will, and will not, ever contact you:
- We will never ask for your password or full Social Security number by text or email.
- We will never demand payment by gift card, wire transfer, or cryptocurrency.
- We will never threaten you with immediate arrest. The IRS does not operate that way, and neither do we.
- We will always send sensitive requests through a secure link, from our official phone and email.
What we can and cannot promise
- Every return is prepared and reviewed by an IRS PTIN-registered preparer before filing.
- We help you claim the credits and deductions you qualify for based on the information you provide. We cannot promise a specific refund amount.
- We are not a CPA, enrolled agent, or law firm unless specifically stated.
- A refund advance is a third-party loan, subject to approval and terms. It is not the refund itself.
Your part in keeping data safe
- Provide accurate, complete information.
- Only submit documents you are authorized to submit.
- Upload sensitive documents only through the secure link we send you.
Security you can verify
The assurances big-box software and storefront chains rarely put in writing.
Accuracy you can count on
A real preparer reviews and double-checks every return before it is filed. If we make a preparation error, we help you fix it and resolve any resulting IRS notice.
Every dollar you are owed
We look across your whole situation for the credits and deductions you qualify for, so you keep what is rightfully yours.
Honest, upfront pricing
You get a clear quote before any work begins. We never base our fee on the size of your refund, and there are no surprise add-ons.
A real, named preparer
Not a faceless app. An IRS-registered preparer personally prepares your return, signs it, and stands behind it.
Your data stays protected
Documents move through secure, encrypted upload, never casual text or email. We never sell your information.
Updates at every step
You always know where your return stands, with a status update at each stage from intake to filed.
Security & privacy FAQ
Is my personal information safe with you?
Yes. Your documents move through secure, encrypted upload, access is limited to the people who need it to prepare your return, and we never sell your information.
How should I send my Social Security number or ID?
Only through the secure upload link we send you. Please never text or email photos of Social Security cards or IDs, to anyone.
How do I know a message is really from Zero Fuss Taxes?
We contact you from 689-331-5723 and Info@ZeroFussTaxes.com. We will never ask for your password, and we will never demand payment by gift card or wire. If anything seems off, call our office before responding.
Do you keep my data after filing?
We retain records as required for tax and legal purposes, protected by the same safeguards, and we do not sell or share your information for marketing.